Medical Equipment Maintenance Software for Planning and Control

No. Implementation is quick and straightforward — most companies start working with Planado within 2–3 business days. Our team assists with setup, onboarding, and staff training to ensure a smooth start.

Yes! Planado is fully customizable. You can configure request templates, checklists, preventive maintenance schedules, and equipment categories directly in the interface — no programming required. The system adapts easily to your company’s internal standards and regulatory requirements.

All data is securely stored in the cloud on encrypted servers with regular backups. Access to sensitive information is strictly role-based, ensuring that only authorized users can view or edit specific data. Planado complies with modern data protection standards and medical equipment service regulations.

Yes. Planado integrates with global systems like Salesforce, Zoho CRM, HubSpot, QuickBooks, Xero, and others via API. This enables automated data exchange — from client requests and job records to invoices and reports — without manual duplication.

Yes. You can add any type of equipment and create dedicated checklists, maintenance regulations, and reporting templates for each device or manufacturer. Planado helps ensure every inspection or repair complies with technical and safety standards.

Every action is recorded in Planado:

• engineer visits and travel routes,
• job start and completion times,
• performed work details,
• photo reports and client signatures. You can monitor request status in real time and see who is responsible for each task or facility.

All system settings — forms, templates, workflows, and reports — can be edited directly through the web interface. You can quickly adjust the platform to reflect new regulations, service types, or equipment categories without technical assistance.

Yes. Our support team is always available for consultations, onboarding, and technical help via phone, email, or online chat. We also provide detailed guides and video tutorials for self-paced learning.

• Adapted for regulated industries — full traceability of all service actions and reports.
• Custom templates for each equipment type or manufacturer.
• Automatic maintenance scheduling with reminders for engineers and clients.
• Real-time monitoring of engineer locations and job progress.
• Fast and flexible customization without coding.
• Integrations with global CRMs and accounting systems: Salesforce, Zoho, HubSpot, QuickBooks, Xero.

• FSM (Field Service Management): Planado for scheduling, reporting, and quality control.
• CRM: Salesforce, Zoho, HubSpot for client and contract management.
• Accounting & ERP: QuickBooks, Xero, SAP for billing and financial tracking.
• BI & Analytics: Power BI, Tableau for performance and compliance dashboards.
• Communication: Microsoft Teams, Slack, or WhatsApp for coordination between engineers and support teams.

1. Define your goals — e.g., improve compliance, reduce downtime, automate reporting.
2. Create templates for inspections, repairs, and maintenance tasks.
3. Import equipment lists and client database into the system.
4. Train engineers on the mobile app (takes less than one shift).
5. Connect CRM or accounting integrations to sync job and invoice data.
6. Run a pilot on a few facilities to validate the process.
7. Roll out to the entire company, using Planado analytics to track performance and compliance.

• Automates maintenance schedules and reminders.
• Reduces administrative workload with instant digital reports.
• Prevents missed inspections or delayed repairs.
• Tracks spare parts and consumables usage.
• Improves compliance with maintenance standards.
• Enhances client trust through transparent documentation and service history.