All-in-One HVAC Service Management Software

Planado offers an integrated solution for scheduling, task management, and quality control, specifically designed for the HVAC industry. All-in-one solution for scheduling, task management and quality control for HVAC business
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Do these challenges sound familiar?

1
Installers mixing up site addresses, losing requests, or forgetting to confirm visits with clients?
2
Engineers filling out acts and reports by hand — with missing documents and delayed photo submissions?
3
Difficulty controlling consumables and keeping the warehouse stocked on time?
4
Managers wasting hours manually collecting data and analyzing team performance?
5
Clients unsure of their project’s status — losing trust in your company?

Optimize Your HVAC Business Operations with Planado

Streamline the planning process

Planado simplifies task assignment and allows to control HVAC service schedule in a few clicks

  • Staff schedule with statuses
  • Automatic task and shift planner
  • Different scenarios and work types (single, recurring, multi-stage)

Mobile Application for Field Technicians

Technicians receive all scheduled tasks and updates through the mobile app and get notifications about new assignments.

Upon completing a task, the technician submits a detailed, customizable report including photos, which is automatically saved to the database and shared with the office.

Seamless Communication Between Field Staff and Office

Automate data transmission between field staff and office to prevent data loss in multi-stage tasks.

The installer receives a task with all the necessary data that was previously saved, for example, during measurement at the customer's site. The completed report is transmitted to the office and is available at any time.

Explore Planado's Full Capabilities for HVAC Business Management

Try out all the features of Planado for HVAC business management yourself or contact us - our managers will be happy to answer all your questions.
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Elevate Your Service Quality

Technicians start each job with a comprehensive checklist to ensure all necessary steps are followed.

After completion, he will fill out a customizable report with photo, text and other various field types.

All reports with photos and other fields are saved in a database and can be useful, for example, in case of a warranty visit.

Track Materials, Services, and Sales

Technicians record all used chemicals, consumables, and services directly in the mobile app. Everything is automatically logged, added to the report, and sent to the office — ensuring accurate records and full accountability.

Client Portal

Share a branded portal with clients, giving them full transparency into ongoing and completed projects, work stages, photo reports, and documents.

Through the portal, clients can track project status, view schedules, review reports, and leave feedback on service quality. You decide which projects and details are visible.

Monitor Employee Performance

The Reports dashboard provides detailed statistics on every job and every technician. Evaluate completed and scheduled work, identify reasons for missed tasks, and measure individual performance — all in one place.

Trusted By

Dozens of HVAC companies around the world use Planado to optimize their business and increase profits.

Customization & Integrations for HVAC Businesses

Adapt Planado to your company’s workflows and boost efficiency:

Flexible job templates

Сreate custom request types for installation, maintenance, diagnostics, repair, and more.

Custom fields

Track equipment details such as model, brand, serial number, and last service date.

Customizable workflows

Configure job stages to fit your processes, from engineer dispatch to project handover.

Flexible documentation

Generate tailored reports for clients and management.

Your Benefits with Planado

No lost requests – every order is logged, and crews always know their schedule.
Workload control – view each technician’s schedule, reassign tasks between teams, and avoid downtime or overlaps.
Automated documentation – all acts and photo reports stored in one place, without paperwork.
Inventory management – integrated stock tracking ensures timely replenishment of consumables and spare parts.
Real-time client communication – customers receive updates on request status, technician arrival, and can leave feedback directly through the portal.
Fast reporting – generate detailed reports in just a few clicks.

Still not sure? Test Planado out for yourself!

Sign up for your free trial and get full access to all features for 14 days. Get started with Planado right now!
.planadoapp.com

Planado subscription plans

Basic
$1190 /month per user billed annually
Learn more
Key features
Tasks management
Scheduling
Employee GPS tracking
Employee's mobile app
Checklists & reports
Standard
$1870 /month per user billed annually
Learn more
Key features
Teams & work shifts
Customer notifications
Create jobs in mobile app
Pro
$2805 /month per user billed annually
Learn more
Key features
CRM integration
Mileage tracking
Documents signing
Recurring jobs
Product catalog and pick list
API & Webhooks
Compare Plan Features

FAQ for HVAC Companies

How will Planado help my HVAC service team?

Planado automates request intake, dispatch planning, preventive maintenance scheduling, and material tracking. Managers always know where specialists are, what tasks they’re working on, and the current status of each project. This ensures transparency, faster response times, and higher service quality.

Can I set up request templates for different job types (installation, service, repair)?

Yes. You can create custom templates for any type of HVAC job — ventilation system installation, duct cleaning, boiler maintenance, air conditioner repair, heating system checks, and more. Templates include checklists, required fields, and reporting formats.

How do I control scheduled maintenance tasks?

Planado allows you to set up preventive maintenance schedules with automated reminders for both technicians and clients. This ensures regular service visits are never missed and helps extend the life of HVAC systems.

How will staff complete acts and photo reports?

Technicians use the Planado mobile app (iOS/Android) to:

  • fill out service acts and work orders,
  • attach before/after photos,
  • collect client signatures,
  • submit reports instantly from the field. All documents are synced in real time and available to office staff.
Is the system suitable for large projects and multiple teams?

Yes. Planado scales to any size — from small service crews to large enterprises managing dozens of sites and multiple teams. You can distribute tasks across crews, track workload, and generate detailed reports for each project.

Can Planado integrate with our CRM or accounting system?

Yes. Planado integrates with global platforms like Salesforce, Zoho CRM, HubSpot, QuickBooks, Xero, and others. An open API is available for custom workflows, and integrations ensure automated data exchange across your business systems.

How quickly can we implement Planado?

Implementation usually takes 1–3 business days. Our team assists with system setup, onboarding, and training for your staff, providing full support throughout the process.

How can I ensure quality and compliance in HVAC jobs?

Planado provides digital checklists, safety forms, and mandatory reporting fields. Supervisors can review photo reports, track KPIs, and collect client feedback — ensuring consistent service quality and compliance with industry standards.

Why is Planado better than competitors for HVAC service companies?
  • End-to-end automation: request intake, scheduling, maintenance, and reporting in one system.
  • Custom workflows: job templates for installation, repair, and service.
  • Preventive maintenance: automated schedules and reminders for technicians and clients.
  • Mobile-first: intuitive app for engineers with offline support.
  • Scalable solution: suitable for both small teams and large contractors.
  • Integrations with global tools: Salesforce, Zoho, HubSpot, QuickBooks, Xero.
How do I implement an FSM system like Planado for HVAC step by step?
  1. Define goals — e.g., reduce missed maintenance visits, improve client reporting, optimize team scheduling.
  2. Set up templates for installations, repairs, and preventive maintenance.
  3. Import your clients, sites, and technicians into Planado.
  4. Train staff on the mobile app (takes less than one shift).
  5. Connect CRM/accounting integrations for seamless data flow.
  6. Pilot the system with a few jobs or sites to test workflows.
  7. Roll out fully, using analytics to track performance and optimize operations.
What are the best tools for managing an HVAC company?
  • FSM (Field Service Management): Planado FSM for scheduling, dispatching, and reporting.
  • CRM: Salesforce, Zoho, HubSpot for client management.
  • Accounting & Billing: QuickBooks, Xero for invoicing and payroll.
  • BI & Analytics: Power BI, Tableau for performance dashboards.
  • Communication: Microsoft Teams, Slack, or WhatsApp for coordination.
  • Design & Engineering: AutoCAD, Revit for HVAC system design and modeling.
How does Planado help reduce costs and increase efficiency?
  • Automates scheduling, saving admin time.
  • Optimizes routes and technician workload to cut travel costs.
  • Prevents missed jobs with automated reminders.
  • Reduces rework with photo proof and digital checklists.
  • Boosts client loyalty through transparency and proactive communication.