In the field

Download the free app from Google Play or the App Store, and enter your email and password to log in.

To view jobs in the mobile app, you must first be authorized to access them. You must also be authorized to complete jobs. Permissions can be configured in the web app under Settings → Employees

Recommendations for smartphones and tablets users:

• Smartphones and tablets running Android 8.0 or later and iOS are supported. See the full list in Minimum technical requirements.
• We do not recommend using old devices for everyday work: older GPS chips are less accurate and take longer to determine location, which affects tracking and job check-ins.

You will no longer need to stop by or call the office to find out what the next job is that needs to be done today. The scheduled route can be accessed via the mobile app. As soon as a new job is added or an existing one is modified, a push notification is sent almost instantly, and the job list updates as soon as you launch the app.

Jobs have priorities: urgent ones appear at the top of the list, so workers immediately see what to handle first.

Ensure you mark each action as completed in the app. This enables the dispatcher to immediately know your status: whether you are en route to the client's premises, have started working, or have completed the job. This ensures constant communication between you and the office, allowing for more efficient organization of your work.

By pressing the 'En route' button, you send a text message to the client indicating that you are on your way. Alternatively, you can press 'Start' immediately. However, we recommend following all steps to provide the office with complete information about your time management, including travel time to the client and the duration spent on the job.

The built-in job checklist helps you to remember every action that you need to perform and check that you’ve done everything.

Planado mobile app remains operational even when your smartphone loses connection. Fill out your job form, take photos, and all the data will be saved in your smartphone’s memory. And then you get online again, the data will be automatically uploaded to the server (in about 2 minutes) and will be available at the office.

The photos won’t be uploaded with a slow Internet connection (EDGE, GPRS), so you will need a faster connection (3G, LTE, Wi-Fi) in order for them to be uploaded automatically.

Keep track of consumables and sold goods. The contractor can specify the materials used or goods sold to the customer in the work order. Integrate Planado with your warehouse so that materials are automatically deducted from the warehouse when used.